Consumer commission penalises builder for handing over Mohali flat without completion certificate

The District Consumer Disputes Redressal Commission in Mohali has held Janta Land Promoters Limited (JLPL) liable for deficiency in service after it handed over a flat in its Galaxy Heights project in Sector 66 without an occupation or completion certificate, according to a report in The Tribune. The order is dated 5 October 2026.

What the buyer paid and when

The complainant, Kuldeep Singh, a Sector 66 resident, booked a sixth-floor flat on 1 August 2015 and deposited ₹42,13,678. Possession was due on 30 July 2018. The flat was handed over on 5 December 2022, more than four years late, and without the two certificates.

What the commission ordered

According to the report, the commission directed JLPL to:

• pay interest at 9% a year on the deposited amount from 30 July 2018;
• pay ₹75,000 as compensation for mental agony and harassment, plus litigation expenses;
• provide the amenities and facilities promised in the brochure and rectify defects;
• obtain occupation and completion certificates from the competent authorities within three months of receiving the order.

The commission also held that the buyer is liable to pay maintenance charges only after the occupation certificate is obtained. The complainant had also objected to one parking space being converted into two.

Why it matters for buyers

Taking possession of a flat that has no occupation certificate can leave a buyer exposed: utility connections, resale, loans and insurance can all become harder. Before accepting possession, ask the developer for a copy of the occupation or completion certificate and check that it covers your tower. The order can be appealed, so its final outcome may change; we will update this report if it does.